a guide to best practice Boella, M. J. (Michael John) creator author. Goss-Turner, Steven author. text bibliography enk 2020 Tenth edition. monographic eng 550 pages "Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"-- Steven Goss-Turner and Michael J. Boella. New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005, from an earlier work by Vincent H. Eade. Includes bibliographical references and index. Hospitality industry Personnel management TX911.3.P4 647.940683 BOL/H Boella, M. J. (Michael John) author. Abingdon, Oxon : Routledge, 2019 Tenth edition. (DLC) 2019012764 9781138338876 9780429441400 2019013703 DLC 190321 20221010154409.0 20898351 eng