@book{41637,
	author = {Raman, Meenakshi  and Singh, Prakash,},
	title = {BUSINESS COMMUNICATION /},
	publisher = {OXFORD UNIVERSITY PRESS,},
	year = {2012.},
	series = {Oxford higher education},
	address = {New Delhi :},
	edition = {SECOND EDITION.},
	url = {http://www.loc.gov/catdir/enhancements/fy1409/2012533725-b.html}
}