Joseph <br/><br/>
Total Quality Management / 
Joseph ; Susan Berk 
 - 1st ed. 
 - Delhi:  Excel Books,  1995. 
 - 224p 
<br/><br/><label>ISBN: </label>8174460276 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / JOS/T