Jauhari, Vinnie

Services : marketing, operations, and management / Vinnie Jauhari, Kirti Dutta. - New Delhi ; New York : Oxford University Press, 2009. - xv, 584 p. : ill. ; 24 cm. - Oxford higher education .

9780195689082 0195689089

2009281031


Service industries.
Service industries--Management.

HD9980.5 / .J38 2009

658 / JAU/S