Gupta, N Srinivasa <br/><br/>
Total Quality Management / 
N Srinivasa Gupta ; B Valarmathi 
 - 2nd ed. 
 - New Delhi:  Tata Mcgraw-Hill Education Private Limited,  2009. 
 - 212p 
<br/><br/><label>ISBN: </label>9780070153646 0070153647 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / GUP/T