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		Service management : operations, strategy, information technology / Sanjeev Bordoloi, Associate Professor of Operations Management, University of St. Thomas, Minnesota, James A. Fitzsimmons, Seay Professor of Business Emeritus, University of Texas at Austin, Mona J. Fitzsimmons. by Bordoloi, Sanjeev [author.] Fitzsimmons, James A [author.] Fitzsimmons, Mona J [author.] Edition: Ninth edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : McGraw-Hill Education, [2019] Availability: Items available for loan: MES KC LIBRARY (3)Call number: 658 BOR/S, ... Place hold Add to cart (remove)
		Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A Fitzsimmons, Mona J Bordoloi, Sanjeev Fitzsimmons, Mona J Bordoloi, Sanjeev Series: The McGraw-Hill/Irwin series operations and decision sciences Edition: 8th ed.Indian Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2014 Availability: Items available for loan: MES KC LIBRARY (1)Call number: 658 FIT/S. Place hold Add to cart (remove)

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