Human resource management in the hospitality industry : a guide to best practice / Steven Goss-Turner and Michael J. Boella.

By:

Boella, M. J. (Michael John) [author.]

Contributor(s):

Goss-Turner, Steven [author.]

Material type: Text

TextPublisher: Milton Park, Abingdon, Oxon ; New York, NY : Routledge, Taylor and Francis Group, 2019Edition: Tenth editionDescription: 550 pagesContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781138338876
9780429441400

Uniform titles:

Human resources management in the hospitality industry

Subject(s):

Hospitality industry -- Personnel management

Additional physical formats: Print version:: Human resource management for the hospitality industryDDC classification:

647.940683 23 BOL/H

LOC classification:

TX911.3.P4

Summary: "Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"-- Provided by publisher.

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode
Books	MES KC LIBRARY TOURISM & HOSPITALITY	TOURISM & HOSPITALITY	647.940683 BOL/H (Browse shelf(Opens below))	Available	U2R3		41658

New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005, from an earlier work by Vincent H. Eade.

Includes bibliographical references and index.

"Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"-- Provided by publisher.