000 01015cam a22002894a 4500
999 _c11433
_d11433
001 12801367
003 OSt
005 20201023152726.0
008 020604s2003 njua 000 0 eng
010 _a 2002074916
020 _a9789332534452
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHD62.15
_b.T6792 2003
082 0 0 _a658.4013
_221
_bBES/T
100 _91296
_aBesterfield, Dale H
245 0 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.].
250 _a4th ed.
260 _aDelhi. :
_bDorling kindersly,
_c2015.
300 _axxi, 596 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 631-633) and index.
650 0 _aTotal quality management.
700 _aBesterfield, Dale H
_91296
906 _a7
_bcbc
_corignew
_d1
_eocip
_f20
_gy-gencatlg
942 _2ddc
_cBK
_h658.4013
_iBES/T
_k658.4013
_mBES/T