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001			20898351
003			OSt
005			20221010154409.0
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007			cr_|||||||||||
008			190321s2020 enk ob 001 0 eng
010			_a 2019013703
020			_a9781138338876 _q(hardback : alk. paper)
020			_a9780429441400 _q(ebook)
040			_aDLC _beng _erda _cDLC _dDLC
042			_apcc
050	1	0	_aTX911.3.P4
082	0	0	_a647.940683 _223 _bBOL/H
100	1		_aBoella, M. J. _q(Michael John) _eauthor. _99176
240	1	0	_aHuman resources management in the hospitality industry
245	1	0	_aHuman resource management in the hospitality industry : _ba guide to best practice / _cSteven Goss-Turner and Michael J. Boella.
250			_aTenth edition.
264		1	_aMilton Park, Abingdon, Oxon ; _aNew York, NY : _bRoutledge, Taylor and Francis Group, _c2019.
300			_a550 pages
336			_atext _btxt _2rdacontent
337			_acomputer _bn _2rdamedia
338			_aonline resource _bnc _2rdacarrier
500			_aNew edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005, from an earlier work by Vincent H. Eade.
504			_aIncludes bibliographical references and index.
520			_a"Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"-- _cProvided by publisher.
588			_aDescription based on print version record and CIP data provided by publisher.
650		0	_aHospitality industry _xPersonnel management.
700	1		_aGoss-Turner, Steven, _eauthor.
776	0	8	_iPrint version: _aBoella, M. J. (Michael John) author. _tHuman resource management for the hospitality industry _bTenth edition. _dAbingdon, Oxon : Routledge, 2019 _z9781138338876 _w(DLC) 2019012764
942			_2ddc _cBK _h647.940683 _iBOE/H _k647.940683 _mBOE/H