000 01102cam a2200325 a 4500
001 17453954
003 OSt
005 20250610115308.0
008 120906s2014 nyua b 001 0 eng
010 _a 2012036157
020 _a9789353161149
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHD9980.5
_b.F549 2014
082 0 0 _a658
_bFIT/S
100 1 _aFitzsimmons, James A.
_910580
245 1 0 _aService management :
_boperations, strategy, information technology /
_cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
250 _a8th ed.
250 _aIndian Edition
260 _aNew York :
_bMcGraw-Hill,
_c2014.
300 _axviii, 524 pages. :
_bill. ;
_c28 cm.
490 0 _aThe McGraw-Hill/Irwin series operations and decision sciences
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xManagement.
700 1 _aFitzsimmons, Mona J.
700 1 _aBordoloi, Sanjeev.
700 1 _aFitzsimmons, Mona J.
700 1 _aBordoloi, Sanjeev.
942 _2ddc
_cBK
_h658
_iFIT/S
_k658
_mFIT/S
999 _c44516
_d44516