000 00305nam a2200121Ia 4500
008 190216s9999||||xx |||||||||||||| ||und||
100 _a"Sing P P, Jinendar Kumar N"
245 0 _aCustomer Relationship Management
260 _bRegal Publications
_c2009
300 _a349
650 _aCommerce
942 _cBK
999 _c8058
_d8058