000			00319nam a2200133Ia 4500
008			190216s9999||||xx |||||||||||||| ||und||
100			_a"Urmila Rai,S.M.Rai"
245		0	_aEffective Communication
250			_a3rd Ed.
260			_bHimalaya Publishing House _c2003
300			_a345
650			_aCommerce
942			_cBK
999			_c8268 _d8268